How Subscriptions Work
Every order on this site is a monthly subscription. Here is exactly what that means before you buy.
There is no one-off purchase here
AT2A sells on a subscription basis only. When you check out you are not buying a single bottle — you are starting a recurring monthly plan for that product. We do not offer a one-time purchase option, and we would rather you read that here than discover it on your bank statement.
If you only want to try something once, that is completely fine: place the order, then cancel the plan as soon as it arrives — or straight away. You keep what has already shipped. Cancelling takes one click and is explained below.
What you are charged, and when
You are charged at checkout for your first delivery, and then every 30 days for each delivery after that. Monthly is the only frequency we run. The charge goes to the same card or PayPal account you used the first time, and shipping is free on every delivery.
Your charge appears on a statement as KIGAST, not as AT2A. That is the payment descriptor for the account that processes our orders. If you see KIGAST and do not recognise it, it is us — please write to us before you report it to your bank, and we will sort it out the same day.
The renewal price is not fixed
We have to be straight about this: the price of a repeat delivery can change between deliveries, and a renewal may cost more than you paid at checkout. It is not locked for the life of the plan.
Every subscription email we send carries a link showing the price that will be charged next, before it is charged. Please check it if the amount matters to you, and cancel from that same link if you do not want to continue. If you are ever charged an amount you did not expect, tell us and we will refund it — that is not a grudging exception, it is the rule we hold ourselves to.
Skipping, pausing and cancelling
Open any email we have sent you about the subscription. Each one carries one-click links to skip or pause the next delivery, update your card, or cancel outright. There is no password and no account to log into — this store has no customer login, by design.
If you cannot find the email, write to [email protected] from the address you ordered with and say what you want changed. We will do it and confirm it in writing, usually within one business day. We will not ask you why, put you through a retention script, or make you phone anyone.
Cancel whenever you like, including immediately after your first order. There is no minimum term and no cancellation fee.